Are you questioning your gaming buddies: Why does my Logitech G930 cut out again and again? Are you going crazy as you are unable to listen to the audio, or it turns on and off repeatedly but doesn’t know what to do?
Well, you are certainly not the one facing this frustrating problem.
One good news is that it can be fixed! In today’s guide, we will show you the causes of the Logitech g930 disconnecting windows 10 error and effective ways to resolve it.
Six Common Causes For The Logitech Wireless Gaming Headset G930 Keeps Disconnecting Error:
If you are a gamer, then you already know what Logitech is. This brand has been blessing the gamers with some of the best gaming devices for gaming consoles & computers.
Among them is a well-known wireless headset called Logitech G930. However, there are several instances where you might have wondered, “Why does my Logitech headset keep turning off?”
This thing may happen even when you have installed the latest version of the Logitech G930 wireless headset.
We know that it is annoying when it keeps disconnecting and reconnecting continuously on its own. Thus, it affects your overall gaming experience.
If you are a victim of the issue Logitech g930 drivers windows 10 64 bit disconnecting, then have a look at the possible reasons behind this error below:
Cause 1: You have got a new Logitech G930 wireless headset and installed the Logitech game software.
Cause 2: You installed the latest version of the Logitech G930 wireless headset driver on Windows 10.
Cause 3: The Logitech G930 headset keeps cutting out after you have upgraded the system to Windows 10.
Cause 4: There is an interference of wireless devices with Bluetooth devices or WIFI devices. One or more Bluetooth devices or wirelessly devices may interrupt the headset.
Cause 5: The Bluetooth receiver becomes unstable when the USB cannot provide enough power. Thus, it leads to disconnection.
Cause 6: There is an issue with your Logitech G930 driver itself.
So these were some reasons leading to the Logitech g930 keeps turning off windows 10 error. It can trigger the headset in a Windows system.
But fret not! We are here with some tried fixes that will solve the “G930 randomly turns off” error within minutes.
To know the fixes, check out the next segment.
Five Best Solutions To Fix “Logitech G930 Keeps Losing Connection” Error:
Undoubtedly the causes mentioned in the previous section are the most frustrating problems that a gamer can face. Such errors can prevent you from having a great gaming experience.
Now, that you know the reasons, you must be looking for solutions to remove the errors. So let us not waste the time and move right to the ways you can implement to fix the “Logitech g930 randomly disconnects in Windows 10” error.
You don’t have to try them all. Just keep reading the list until you find the right solution that works for you.
Let’s get started…!
Way 1: Plug Logitech G930 Into Another USB 2.0 Port
Does your USB headset keep disconnecting Windows 10 often? Or does the G930 keep turning off again and again?
If your answer is yes, then you can try this easy peasy fix. All you have to do is plug it out and connect it to another USB port.
If you are using a USB 3.0 port (blue USB port), then try switching it to a USB 2.0 port for a smoother experience.
And those who are using a Unifying Receiver, you better connect the headset receiver to the PC USB port.
Make sure that the Logitech G930 headset gets fully charged before you reconnect it to the PC.
If you tried this solution, and it still did not work, then have a look at the next solution.
Way 2: Update Logitech G930 Headset Drivers
“Logitech g930 disconnecting windows 10” error has become a common problem for gamers. There are also times when the Logitech G930 keeps cutting out.
To fix it, you need to update the headset drivers.
Don’t know how to do it? Then, here is how to do it!
Step by step method to uninstall and update the Logitech G930 drivers:
Uninstall Logitech G930 Drivers
- Firstly, go to Device Manager.
- To locate the Logitech Headset G930, expand Sound, Video, and Game Controllers.
- In this third step, right-click on it to select Uninstall device. Next, uninstall the warning window and tap on Uninstall.
Once you have uninstalled the Logitech G930 drivers, you will be able to download the newest version of the Logitech G930 drivers.
These steps will help you to let the device work properly and get rid of the “G930 keeps disconnecting windows 10” error.
Update Logitech G930 Drivers:
If you want to update the driver, then there are two ways. You can either update the Logitech G930 driver automatically or manually.
For automatic updates, you have to use a drive booster and sit back and relax. It will help you to update the driver automatically without wasting your time.
Many gamers have found this choice more convenient because it does not require them to find drivers.
For some reason, if you have chosen manual updates, you need to visit the download page of the official website. Then, locate the headset driver to download it manually.
Next, follow the instructions carefully to install it.
Still didn’t fix the Logitech g930 interference? Then check out the third solution to get the Logitech G930 running perfectly.
Way 3: Roll Back Logitech G930 Driver
Have you recently updated the new driver? Then it may be causing the headset to disconnect continuously.
If it is bothering you, then you can go back to the previous version.
Yes, it is possible! Keep reading to know how to do it:
- Enter device manager.
- Now, expand the Audio, Video, and Game Controllers tree.
- Locate Logitech G930 device. Once you find it, then right-click on it.
- Scroll through the options, click on Properties, then Driver, and finally tap on Roll Back Driver.
For some reason, if you are unable to use the roll-back driver, you need to go to the official website of Logitech and download the old driver version.
Way 4: Turn Off Usb Root Hub Power Management
Many gamers wonder, “How do I reset my Logitech G930 headset?”
If you have the same problem, then this fix is just for you!
As we all know, the Logitech G930 is a USB wireless headset, and if it keeps disconnecting or cutting out, you can try to reset the USB root hub and USB hub power management.
Here Is How To Do It:
- Enter device manager.
- Expand the Universal Serial Bus controller.
- Click on USB Root HUB, then Properties, and finally tap on Power Management.
- To turn off this device to save power, uncheck the option of Allow the computer.
- One by one, uncheck the power save for all the generic USB HUB and USB root hubs.
If you find this power management cannot select, you can do it by:
- Allowing the PC to turn off to save power option grayed out.
Way 5: Change The Turn Off Interval Time
Many gamers could have enabled 15 minutes interval time by default to turn off the Logitech headset G930.
What does it mean?
Fifteen minutes later, the Logitech headset G930 will disconnect on its own to save power. To stop it, you can change it to zero to fix the headset issue.
- Exit Logitech Gaming software.
- Follow the path listed below:
- Local Disk C: > Program Files > Logitech Gaming Software > Resources > G930 > Manifest
- After following the second step, you will spot the Device_Manifest.xml file. Right-click on it to open it with Notepad.
- Locate the Battery turnOffInterval=”900”. Then modify 900 to 0.
- Before you modify the file, make sure to back them up.
- You can also apply this solution to Logitech Headset G933.
So these were the five best fixes that have helped others and will help you to resolve Logitech G930 disconnecting errors in Windows 10.
Our Final Thoughts On G930 Keeps Disconnecting Windows 10
We hope our guide on the five best solutions to the “Logitech g930 keeps turning off windows 10” error has helped you in solving the cutting out errors, disconnection, and reconnection issues.
We don’t suggest you try everything at once, just check which fix works well for you. All you gotta do is, read one solution at a time, if it won’t work for you, proceed to the next one.
If everything fails, then there is a high chance of a problem with your hardware. For further troubleshooting, you need to connect with Logitech Support.